This course reviews the key changes in ISO 9001:2026 and the transition from ISO 9001:2015. It is designed to familiarize auditors with the revised requirements and the areas that may affect the auditing and certification process.

You will learn many things during this course, including:

• A review of how ISO 9001 is structured, including where ISO standards come from and how Annex SL affects them.
• An overview of the publication of ISO 9001:2026 and what stays the same from ISO 9001:2015.
• The climate change requirements carried over from the 2024 amendment, and the new "quality culture" concept throughout the standard.
• Updates to the quality policy, the return to "continual improvement," and the revised wording for documented information.
• The rewritten risk requirements in 6.1.2 and the new, separate opportunities clause in 6.1.3.
• New requirements for customer communication on contingency actions, design and development outputs, and customer satisfaction, including social media as a source of information.
• Updates to internal audit objectives, management review inputs, and other smaller changes throughout the standard.
• Key new guidance in the expanded Annex A, including strategic direction, accountability, risk versus opportunity, and management review frequency.
• The GAC transition deadlines, practical transition scenarios, and what to expect for staff and internal auditor transition training.

Course participants who successfully pass the examination for this course will receive a Certificate of Completion.